Welcome to Our Help Site

• Can I cancel my shirt/hoodie order?
• What's your cancellation and refund policy?

• I got a notification that my item was delivered but I haven’t received it.

• Back Order
• Did my order go through?
• How can I pay for my online order?
• I can't find the item I am looking for on your website; can you help?
• I just submitted an order; can I change it?
• I'm having trouble placing my order online; can you help?
• When will my credit card be charged?

• How can I clean my jewelry?
• How to maintain and store my jewelry?
• What is your jewelry made of?

• Can I get my item exchanged?
• How long does it take to process returns?

• Can I change the address on my order?
• How do you ship?
• How long until my shirt arrives?
• Ordering and Shipping Confirmation Emails
• What is the shipping cost?
• What is your return policy?
• What should I do if my package was returned to sender?

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