Can I change the address on my order?
Orders are processed as quickly as possible, and for this reason, we cannot guarantee any changes or cancellations to your order once it has been submitted. If you need to change or cancel your order, please call us at +1 (800) 288-1535 or leave a message here and we will make every attempt to ho...
How do you ship?
We ship via UPS. Most of the items are fulfilled by Amazon.
How long until my shirt arrives?
Within a 24-hour period (from when the order was placed), we will process your order then submit it to our printing partner with Kornit-DTG printing facilities located throughout the U.S.A..
From that point, your shirt will be shipped in 7-10 business days. Standard shipping times then apply.
Ordering and Shipping Confirmation Emails
After you place your order, you will receive two emails from quanjewelry.com. The first email is a copy of your receipt which will arrive within minutes of submitting your order. You will also receive an order confirmation email with a link that you can use to track the status of your order.
What is the shipping cost?
Standard shipping is $6.86 (0.0 lb - 5.0 lb).
Expedited shipping is $12.00 (0.0 lb - 5.0 lb).
Priority shipping is $32.86 (0.0 lb - 5.0 lb).
International Shipping (0.0 lb - 20.0 lb) is $50.00. Or contact us for more shipping options.
Free shipping on selected items and offers. Shipping opti...
What is your return policy?
Our policy lasts 365 days. If 365 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To start a request, p...
What should I do if my package was returned to sender?
If your package was returned back to our facility, a refund will be issued. Once the refund has been processed, you will receive confirmation via email. For further assistance, please call us at +1 (800) 288-1535 or leave a message here.
When will I receive my item?
Standard shipping usually takes 5-7 business days,
Expedited shipping usually takes 3-4 business days, and
Priority shipping usually takes 1-2 business days.
International shipping usually takes 10-21 business days.
Please note that after your order leaves our warehouse, delivery times vary acc...